The most trusted source of superior reports and exceptional service.
Mueller provides the most accurate and reliable field reports in the insurance industry with expertise in residential, high-value, and commercial properties. Our people work with you to design programs and data acquisition methods that capture exactly what you need to help you independently verify property attributes and conditions to more accurately assess risk.
At Mueller, we understand the importance of providing customers with a positive experience and reliable, comprehensive underwriting reports. When you request a residential survey, our field staff visit the site equipped with Mueller’s innovative mobile software to ensure you receive consistent reports and the most accurate information available. Our method of enhanced data acquisition then enables you to make the right decisions quickly and accurately.
We have the specific knowledge, training, and experience to conduct commercial surveys. With more than 30 different types of commercial supplements, our field staff has been specially trained to perform surveys tailored to your industry, delivering in-depth reports that include detailed summaries of our findings. If you require a unique piece of data, we are happy to accommodate your needs, working with you to create a new report for your particular industry or address any special request.
High-Value Residential Reports
We understand that high-value policyholders may have special requests and unique expectations when it comes to their surveys. That’s why a select number of our field staff have earned specific eligibility to perform complete, consistent, and accurate surveys while respecting the needs of each policyholder as well as their property.
Mueller’s telephone services are an efficient and economical method of collecting reliable data. Our specialized telephone services team works in-house to conduct interviews, audit calls, and review data without sacrificing quality. By establishing a good rapport with policyholders, our representatives collect the most accurate, dependable data. These daily, routine approaches to customer service are just one of the many reasons our policyholder response rate is the industry’s best.