Mueller Services, Inc. 63 Main Street, Tonawanda, NY 14150

Superior reports. Exceptional people.


Our Team


Our commitment to accurate and reliable reporting starts at the top. Here are the folks who lead Mueller in experience and dedication, all to build a stronger partnership with you through trusted field assessments.

Senior Leadership

“I enjoy working with Mueller teammates each day to try and create a fun environment where everyone works together to exceed our customers’ expectations and justify their trust in us.”


John Noe // Chief Executive Officer

John, the eldest son of founder Leo Noe, leads Mueller as its Chief Executive Officer. Working alongside Leo when Mueller first started, John later pursued a career as a doctor and rehabilitation specialist before taking over the family business. With a medical background and personal ties to the business, John knows how to care for Mueller, bringing teamwork, determination, and strong leadership to the forefront.

John believes all team members should feel empowered to take ownership of their work and be held accountable. He collaborates with Mueller’s leadership team with a commitment to excellence and a focus on innovation and technology.


Andy Noe // Executive Vice President

Andy has been working in the family business since 1984 when he started out by making calls from payphones. Since then, Andy has earned a law degree and done every job in the company at one time or another. His legal background and business acumen have helped Mueller navigate its transition from a regional provider of field service reports to one of the country’s leading providers of insurance and lender services.

Andy believes Mueller’s success comes from the team’s drive to better understand customers’ goals and to take responsibility for keeping up with changing requirements.

“Project teams with clearly defined goals and objectives achieve results. And broadcasting those results regularly lets all members of that team know their contributions matter.”
“We may be good, but we are getting better all the time.”


Tom Noe // Executive Vice President, Insurance Operations

Tom started working for Mueller as a field rep when the company first opened in 1980. After graduating from college, he came to Mueller full time, gaining valuable experience in the field; experience he now uses to train others and perform audits coast to coast.

Tom leads Mueller with a customer focus, viewing every department as a customer service department. A true advocate for each customer, Tom believes listening to the client and responding promptly to every client inquiry is the key to building lasting relationships.


Mike Bucelli // Executive Vice President, Business Development

Mike’s tenure with Mueller began in 2007 when he joined the company as a full-time traveling field representative. Over the years, Mike’s proven ability to understand the business and yield favorable results saw him earn leadership positions in business development and account management. In his current role as Executive Vice President of Business Development, Mike continues to work directly with multiple departments to ensure that all client needs and expectations are met.

“The opportunity to grow with your team is the difference between having a job you like and excelling in a career you love.”
“Better is possible.”


Andrew LaFica // Executive Vice President, Information Technology & Quality Assurance

Andrew helps bridge the gap between business operations. client needs, and technological solutions. His career at Mueller is rooted in project management, helping to promote an Agile environment in information technology and focusing on continued improvement for Mueller’s performance.


Julie Szewczyk, CPA // Executive Vice President, Finance

Julie has a knack for numbers and an eye for detail—skills that have made her a successful CPA and Mueller’s Executive Vice President of Finance. Beginning her career at one of the big four public accounting firms as a successful auditor, Julie then came to Mueller in pursuit of a role that would allow her to do more than make recommendations. At Mueller, she develops and executes process improvements to help everyone push themselves to set and achieve higher goals.

“I think it is important to invest in relationships and build a level of trust and respect to work well together in a collaborative environment.”
“Perfection is not attainable, but if we chase perfection we can catch excellence. – Vince Lombardi”


Jerra Knapic // Executive Vice President, Operations

Jerra has a passion and drive for results. With a proven track record of achieving operational excellence, she empowers her team to think strategically and to focus on continuous improvement.

With an emphasis on building leadership bench strength, Jerra promotes a culture of cross-functional collaboration to achieve both client and company goals.